Delivery

We are proud of our delivery record and we only use Royal Mail who are accepted as the most reliable delivery network in the UK.

We offer a number of Tracked Royal Mail delivery options so that you can choose which option best suits you.

• ROYAL MAIL TRACKED 2-3 days, (Mon–Fri) – £3.95
• ROYAL MAIL TRACKED 1-2 days, (Mon–Fri) – £5.95
• NEXT DAY DELIVERY Despatched by 3pm (Mon to Fri) – £9.95
• SATURDAY DELIVERY GUARANTEED  – £16.95

Orders must be placed by 3pm for same day dispatch. Any orders placed after 3pm will be sent out on the next working day

Christmas Delivery

For tracked 2-3 days delivery all orders must be placed by 3pm on Tuesday 18th December for guaranteed Christmas Delivery.

For tracked 1-2 days delivery all orders must be placed by 3pm on Thursday 20th December for guaranteed Christmas Delivery.

After 3pm on Thursday 20th December, Next Working Day or Saturday delivery options must be chosen for guaranteed Christmas Delivery.

Free Returns

To make the return process as easy as possible, we use Royal Mail’s tracked returns service and My Hermes for larger items.

So if for any reason you need to return any gifts to us, provided it is unused, we will replace it, exchange it or refund it.

Just email us at help@what2buy4kids.co.uk and we will sort it out for you.

Please note all full priced items must be returned within 30 days – All sale items can not be returned

PLEASE NOTE OUR FREE RETURNS POLICY DOES NOT INCLUDE INTERNATIONAL AND CHANNEL ISLAND RETURNS. 

Any problems with any of our products or anything else, just call us or email us at customer services and we’ll sort it out.