If for any reason you are not 100% happy with your purchase you can return it to us FREE OF CHARGE.
To make the return process as easy as possible, we use Royal Mail’s tracked returns service and My Hermes for larger items.
So, if you need to return any gifts to us, provided it is unused, we will replace it, exchange it or refund it.
Just email us at firstname.lastname@example.org and we will sort it out for you.
Please note all items must be returned within 30 days.
Please note that sale and reduced items can not be returned
PLEASE NOTE OUR FREE RETURNS POLICY DOES NOT INCLUDE INTERNATIONAL AND CHANNEL ISLAND RETURNS.